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3-Piece Bento FAQs

Bento Box FAQs

When are the new Bento Boxes available?

The new Stuck On You 3-piece Bento Box model will be available for order on https://www.stuckonyou.us/ from 1st December 2018.


What is the difference between the original model and the new Bento Box model?

Our new Stuck On You 3-piece Bento Box features key design improvements that make it even more durable and easier to care for, including:

  • Metal hinges for increased durability;
  • A detachable silicone lid insert for easier cleaning; and
  • An angled case lid for easier removal of the inner tray.

Can I use the Bento Box in the dishwasher?

The Stuck On You 3-piece Bento Box is dishwasher safe. Simply detach the lid insert and the inner tray and pop all three pieces in the top tray of the dishwasher. After cleaning remember to dry all three pieces of the Bento Box thoroughly with a clean cloth or paper towel before storing or using again.


Can I still personalize the new model Bento Boxes?

Absolutely. The new Stuck On You 3-piece Bento Box is available in an assortment of Stuck On You Bento Box colors and can be personalized with your choice of design and, of course, name.


Are the new Bento Boxes made from the same materials as the old Bento Box models?

Stuck On You takes great pride in the quality of our products and, like the original Stuck On You Bento Box, our new Stuck On You 3-piece Bento Box is made entirely from food-safe materials and to the highest quality assurance standards.


Are the new Bento Boxes safe to use?

Yes. Stuck On You takes great pride in the quality of our products and, like the original Stuck On You Bento Box, our new Stuck On You 3-piece Bento Box is made entirely from food-safe materials and to the highest quality assurance standards.


Are the new Bento Boxes also made in China?

Our Stuck On You 3-piece Bento Box is manufactured in a state-of-the-art production facility in China certified to the highest quality assurance standards by the internationally recognized Business Social Compliance Initiative (BSCI).


Are the new Bento Boxes still susceptible to mould?

Our new Stuck On You 3-piece Bento Box features key design improvements that make it even easier to care for, including a detachable silicone lid insert. If looked after in accordance with the Care Instructions our new Bento Box will not retain moisture within the casing. Link to new care instructions.


Why have you developed a new model?

As part of our ongoing commitment to innovation we are constantly looking to develop new, quality products as well as ways to improve our current ranges. To that end, we have made some improvements in the design of our new Stuck On You 3-piece Bento Box that make it even more durable and easier to care for.


Is this new model developed in response specifically to the mould issue?

No. As part of our ongoing commitment to innovation we are constantly looking to develop new, quality products as well as ways to improve our current ranges. While the design improvements to our new Stuck On You 3-piece Bento Box model make it easier to care for and remove the potential for moisture to be trapped in the casing, we have also increased the product’s durability with metal hinges.


Isn’t this new model Bento an admission that the earlier model was defective?

No. Customers can be reassured our original Bento Boxes are safe. Made entirely from food-safe materials and to the highest quality assurance standards, if looked after properly in accordance with the Care Instructions, our original Bento Boxes should provide years of fun school lunches.


Can I still buy the older model of Bento Box?

Once the new, Stuck On You 3-piece Bento Box becomes available, the original model will not be available through https://www.stuckonyou.us/